FAQ

SHIPPING

What is your shipping policy?

We ship orders twice a week.

Shipments are sent as large letters and usually take:

  • up to 2 weeks to Europe

  • 2 - 3 weeks to Asia

  • 3 - 5 weeks to USA/Pacific

  • 3 - 8 weeks to the rest of the world

Wholesale deliveries should reach you within 2–3 business days in Europe and 3–8 business days everywhere else.

How much does it cost to ship?

The shipping cost is calculated at checkout.

Can I track my order?

We offer tracked shipping to certain countries, which provide end-to-end tracking services. Please check on the checkout page if your destination country offer this service.

Wholesale orders include tracked shipping.

What to do if I did not receive an issue?

Let us know and we will look into it.

Please note we cannot accept responsibility for replacements if you provided an incorrect address and you will be charged for redelivery.

In some cases, certain countries may impose additional customs delays or fees, which are completely beyond our control or responsibility.

How often do you publish new issues?

We aim to publish three times a year.

How can I stock Eighty Degrees in my shop?

Please go to the wholesale section and choose how many copies you would like to get (all options are at discounted rates). Once you receive your order, please let us know and we will add your business details to our website.

How can I contribute to Eighty Degrees?

We aways love to talk to new artists and writers. If you would like to contribute with words, photos or illustrations, or just have an idea you would like to share or explore, please get in touch.

Return Policy

At Eighty, we take pride in delivering our magazines with the utmost care. As a small, independent brand, we currently do not accept returns. However, if your magazine arrives damaged or faulty, we are here to help.

Damaged or Faulty Magazines

If you receive a damaged or faulty magazine, please contact us within 14 days of receipt at [your support email] with the following information:

  • Your order number

  • A photo of the damaged or faulty magazine

  • A brief description of the issue

We’ll review your request and, if approved, send a replacement free of charge. Our goal is to process replacements within 3 business days of approval.

Non-Returnable Items

As we do not accept returns, please note that all sales are final unless the item is damaged or faulty. We do not provide refunds for change of mind or incorrect purchases.

Shipping for Replacements

There are no additional shipping costs for replacement items. Once processed, you will receive an email with tracking information (if applicable).

Contact Us

For any questions or concerns, please reach out.